Step One – Consultation
We’ll get to know what makes you tick
Drop us an email, give us a call or fill in our online form. We’ll set up a consultation to find out what you’re into, how you like to travel, and what’s on your bucket list. Cherry-pick from a profusion of things to do and places to stay. And if we haven’t done it before, there’s no better time than the present. Our travel experts love a challenge and designing brand new, one-off experiences is what we do best.
Step Two – Proposal and Fine Tuning
We’ll design your personalised trip
Your specialist, with the help of our operations team and vast network of contacts, will design your itinerary, fine tuning through as many versions as required.Once you’re delighted with your itinerary and have paid a deposit, it’s time to pack your bags while we get on with the hard work.
Step Three – Finishing Touches
We’ll get your docs in a row
We will send you your personal log-in details to the Dehouche app. This multi-functional platform is where you will be able to access your day-by-day itinerary, your important travel documents such as boarding passes and train tickets as well as our personalised recommendations for each destination. Our concierge will be on hand to add the final touches such as restaurant reservations and cheeky little surprises for you and your loved ones. Don’t worry if you are a technophobe or like to stay unplugged while travelling, we will be happy to send you the documents the old-fashioned way if you prefer!
Step Four – Stay in Touch
We’re with you all the way
Maybe you are the fiercely independent type, eager to explore on your own terms, or else you prefer every moment planned to a tee and like to check in with us daily. Either way, whether you want to go full David Attenborough or luxuriate by the pool, we’ll be your butler in the background, giving you both the support as well as the privacy and flexibility you desire. Your travel expert will be available at any time in the run up to and during your trip via phone, email, WhatsApp, iMessage, SMS, carrier pigeon…whatever works for you! But our customers also love using our bespoke app – get instant updates, detailed descriptions and photos, plus direct messaging to everyone involved in your trip.